Frequently Asked Questions

Does your property have on-site maintenance?

Yes.

An item in a resident's unit needs repair. How do they get help?

Submit a maintenance request through Resident Portal or call the office to submit a maintenance request.

What happens if a resident is locked out of their apartment?

If it happens during office hours, they can come to the leasing office and we will let them into their unit. If it happens outside of office hours, they can call the maintenance emergency line and they will come let them in.

What maintenance is a resident responsible for? (i.e. changing fire alarm battery/changing lightbulbs/etc.)

Changing smoke detector batteries, changing lightbulbs, keeping the grounds & building clean, changing air filters, fixing issues with plumbing/appliances not working correctly.

Does your property offer on-site parking?

Yes.

Is your property parking free or paid?

Paid. Contact our leasing office to learn about our property's parking.

Is your property pet-friendly?

No.

Do you offer furnished units?

Yes.

Am I required to purchase renter's insurance?

Yes. 

Is your property smoke-friendly?

No.

How long does it take for an application to be approved?

Usually 1-2 days.

What are my options for paying my rent?

Online with a card or via e-check. In-person with a check, money order, cashier's check, or money gram

Which utilities are included in my rent?

Internet/cable, water, sewage & garbage.

Is electricity covered in rent?

We provide a monthly $25 Electricity allowance per bedroom. Any usage over that allowance is split between the residents and paid as an overage along with rent.

How can I get out of my lease?

Contact the leasing office to start your lease transfer!